Terms and Conditions

1. Agreement to Terms

These Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“you” or “your”) and The Innovia Group, operating under the MakeDoingEasier brand (“we,” “us,” or “our”). By accessing or using any of our products and services, you agree to be bound by these Terms and our Privacy Policy.

If you do not agree to these Terms, you must not access or use our products. If you are using our products on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Products Covered

These Terms apply to all current and future products in the MakeDoingEasier digital product portfolio:

When we launch new products, they will be governed by these Terms unless separate terms are published for that product. Product-specific terms in this document supplement (and where they conflict, override) the general terms for the applicable product.

3. Eligibility

You must be at least 18 years of age (or the age of majority in your jurisdiction) to create an account or enter into agreements through our products. Our products are not directed to individuals under 13 years of age. By using our products, you represent and warrant that you meet these eligibility requirements.

4. Account Registration and Security

Certain features require you to create an account. When you register, you agree to:

• Provide accurate, current, and complete information
• Maintain and update your information to keep it accurate
• Maintain the security and confidentiality of your login credentials
• Accept responsibility for all activity that occurs under your account
• Notify us immediately of any unauthorized access or use of your account

We reserve the right to suspend or terminate accounts that violate these Terms or that we reasonably believe have been compromised.

5. SMS and Phone Verification

Some of our products use SMS-based one-time passwords (OTP) to verify your identity. By providing your phone number for verification, you agree to the following:

• You consent to receive automated one-time verification codes via SMS
• Message and data rates from your carrier may apply
• Message frequency varies based on your verification activity
• You may opt out at any time by replying STOP to any verification message
• Opting out may limit your access to features that require phone verification

We do not use your phone number for marketing or promotional messages. SMS is used exclusively for account security and identity verification. See our Privacy Policy for details on how we handle your phone number.

6. Acceptable Use

You agree not to use our products to:

• Violate any applicable law, regulation, or third-party rights
• Upload, transmit, or distribute any content that is unlawful, harmful, threatening, abusive, defamatory, or otherwise objectionable
• Impersonate any person or entity, or misrepresent your affiliation
• Collect, harvest, or store personal data of other users without their consent
• Transmit viruses, malware, or any code designed to disrupt or damage our systems
• Attempt to gain unauthorized access to our systems, networks, or other user accounts
• Use automated means (bots, scrapers, crawlers) to access our products without our written permission
• Interfere with or disrupt the integrity or performance of our products
• Circumvent any access controls, rate limits, or security measures
• Use our products for any purpose that is fraudulent or deceptive

We reserve the right to investigate and take appropriate action against anyone who violates these provisions, including removing content, suspending accounts, and reporting to law enforcement.

7. User Content

7.1 Your Content

You retain ownership of all content you submit, post, or upload to our products (“User Content”). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free, sublicensable license to use, reproduce, modify, display, and distribute your User Content solely for the purpose of operating, improving, and providing our products and services.

This license terminates when you delete your User Content or your account, except where your content has been shared with others and they have not deleted it, or where retention is required for legal or legitimate business purposes.

7.2 Content Responsibility

You are solely responsible for your User Content. You represent and warrant that:

• You own or have the necessary rights and permissions to submit the content
• Your content does not infringe on any intellectual property or privacy rights of any third party
• Your content complies with these Terms and all applicable laws

7.3 Content Moderation

We reserve the right, but are not obligated, to review, edit, or remove any User Content at our sole discretion, including content that we determine violates these Terms or is otherwise objectionable.

8. Product-Specific Terms

8.1 The Community Cloud

The Community Cloud enables organizations to create and manage communities. The following additional terms apply:

• Community owners are responsible for managing their community members, content, and settings in compliance with these Terms and applicable laws
• Community content shared within a community is visible to members of that community and community administrators. You should not post content you wish to remain private.
• Invitations sent through the platform (via email or SMS) are sent on your behalf. You represent that you have an existing relationship with the recipients and that your invitations comply with applicable anti-spam laws.
• Community data belongs to the community organization. If a community is deleted by its owner, associated content may be permanently removed.

8.2 Talent Bridge

Talent Bridge facilitates candidate presentation and hiring workflows. The following additional terms apply:

• Recruiters and account holders are responsible for ensuring they have obtained appropriate consent from candidates before uploading candidate information to the platform
• Candidate data including resumes, work history, skills, and salary expectations is treated as confidential. It is shared only with hiring organizations and hiring managers designated by the recruiting account.
• Hiring managers may view candidate profiles and provide evaluations only for the purpose of making hiring decisions. Hiring managers may not download, redistribute, or use candidate data for any purpose other than evaluating candidates for open positions.
• Recommendations and evaluations submitted through the platform represent the professional opinion of the submitting user and do not constitute endorsements by The Innovia Group
• Employment decisions are made solely by the hiring organization. We do not guarantee employment outcomes and are not a party to any employment relationship formed through the platform.
• Equal opportunity: Users agree to use Talent Bridge in compliance with all applicable employment and anti-discrimination laws, including but not limited to Title VII of the Civil Rights Act, the Age Discrimination in Employment Act, and the Americans with Disabilities Act

8.3 MakeDoingEasier

MakeDoingEasier provides professional information and consulting services. The following additional terms apply:

• Professional information on the site (portfolio, case studies, experience) is provided for informational purposes. While we strive for accuracy, we do not warrant that all information is current or complete.
• CV downloads are provided for professional evaluation purposes. The resume and supporting materials remain the intellectual property of The Innovia Group and may not be redistributed without permission.
• Consulting engagements are governed by separate engagement agreements executed between the parties. These Terms do not constitute a consulting agreement or create a client relationship.
• Lead capture: By submitting your contact information through our forms, you consent to being contacted regarding professional opportunities and services.

9. Intellectual Property

9.1 Our Intellectual Property

Our products, including their design, code, features, content, trademarks, logos, and documentation, are owned by The Innovia Group and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our products without our written permission.

9.2 Feedback

If you provide us with feedback, suggestions, or ideas about our products, you grant us an unrestricted, perpetual, irrevocable, royalty-free license to use and incorporate that feedback without any obligation to you.

10. Payment Terms

Certain features of our products may require payment. When applicable:

• Prices are displayed before purchase and are in U.S. dollars unless otherwise stated
• Payment is processed by PCI-compliant third-party payment processors. We do not store credit card numbers or full payment details on our systems.
• Subscription fees are billed in advance on a recurring basis (monthly or annually, as selected). You authorize recurring charges until you cancel.
• You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. We do not provide prorated refunds for partial billing periods.
• We reserve the right to change our pricing with at least 30 days’ notice before the change takes effect on your next billing cycle
• If payment fails, we may suspend access to paid features after reasonable notice and opportunity to update your payment method

11. Third-Party Services and Links

Our products may integrate with or contain links to third-party services, websites, or applications. These third-party services are governed by their own terms and privacy policies. We do not control and are not responsible for the availability, content, or practices of third-party services. Your use of third-party services is at your own risk.

12. Availability and Modifications

We strive to maintain the availability of our products but do not guarantee uninterrupted or error-free operation. We reserve the right to:

• Modify, update, or discontinue features of our products at any time
• Perform scheduled or emergency maintenance that may temporarily affect availability
• Limit the availability of our products in certain jurisdictions

For material changes that significantly reduce functionality, we will provide reasonable advance notice through the affected product or via email to registered users.

13. Termination

13.1 Termination by You

You may stop using our products or delete your account at any time. Upon account deletion, we will remove your personal data in accordance with our Privacy Policy, subject to any legal retention requirements.

13.2 Termination by Us

We may suspend or terminate your access to our products, in whole or in part, at any time and for any reason, including but not limited to:

• Violation of these Terms
• Conduct that we determine is harmful to other users, us, or third parties
• Extended inactivity
• Requests by law enforcement or government agencies

Where practicable, we will provide notice before termination and an opportunity to export your data. In cases of severe violations or security threats, we may terminate access immediately without prior notice.

13.3 Effect of Termination

Upon termination, your right to use our products ceases immediately. Sections of these Terms that by their nature should survive termination will survive, including intellectual property provisions, disclaimers, limitations of liability, indemnification, and dispute resolution.

14. Disclaimers

OUR PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

To the fullest extent permitted by law, we disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that our products will be uninterrupted, secure, error-free, or that defects will be corrected. We do not warrant the accuracy, reliability, or completeness of any content available through our products.

Talent Bridge specific disclaimer: We do not guarantee that use of Talent Bridge will result in successful hiring outcomes. We are not an employment agency and do not make employment decisions. All hiring decisions are the sole responsibility of the hiring organization.

MakeDoingEasier specific disclaimer: Information presented on the MakeDoingEasier website, including portfolio content and case studies, is for informational purposes only and does not constitute a guarantee of future results.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE INNOVIA GROUP, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH:

• Your access to or use of (or inability to access or use) our products
• Any conduct or content of any third party on our products
• Any content obtained from our products
• Unauthorized access, use, or alteration of your data or transmissions

Our total aggregate liability for all claims arising out of or relating to these Terms or our products shall not exceed the greater of (a) the amount you paid us in the twelve (12) months preceding the claim, or (b) one hundred U.S. dollars ($100).

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

16. Indemnification

You agree to indemnify, defend, and hold harmless The Innovia Group and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with:

• Your use of our products
• Your violation of these Terms
• Your violation of any rights of another party, including intellectual property rights
• User Content you submit to our products
• Your use of candidate data in violation of applicable employment laws (Talent Bridge)

17. Dispute Resolution

17.1 Informal Resolution

Before filing any formal legal action, you agree to contact us at legal@makedoingeasier.com and attempt to resolve the dispute informally for at least 30 days.

17.2 Arbitration

If the dispute is not resolved informally, you and The Innovia Group agree to resolve it through binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. Arbitration will be conducted in New York, New York, or at a mutually agreed location.

The arbitrator’s decision will be final and binding and may be entered as a judgment in any court of competent jurisdiction.

17.3 Class Action Waiver

You agree that any dispute resolution proceedings will be conducted on an individual basis and not in a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration against The Innovia Group.

17.4 Exceptions

Nothing in this section prevents either party from seeking injunctive or other equitable relief in court for matters related to intellectual property, data security, or unauthorized access.

18. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of laws principles. To the extent that litigation is permitted under these Terms, you consent to the exclusive jurisdiction of the state and federal courts located in New York County, New York.

19. General Provisions

• Entire Agreement: These Terms, together with our Privacy Policy and any product-specific agreements, constitute the entire agreement between you and The Innovia Group regarding your use of our products.
• Severability: If any provision of these Terms is found to be unenforceable, that provision will be modified to the minimum extent necessary, and the remaining provisions will continue in full force.
• Waiver: Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
• Assignment: You may not assign or transfer your rights under these Terms without our written consent. We may assign our rights and obligations without restriction.
• Force Majeure: We are not liable for any failure or delay in performance resulting from circumstances beyond our reasonable control, including natural disasters, war, terrorism, pandemics, labor disputes, government actions, or internet or infrastructure failures.
• Notices: We may provide notices to you via email to the address associated with your account or through in-product notifications. Notices to us must be sent to legal@makedoingeasier.com.

20. Changes to These Terms

We may revise these Terms from time to time. When we make material changes, we will:

• Update the “Last Updated” date at the top of this page
• Notify registered users through the affected product or via email
• Provide at least 30 days’ notice before material changes take effect

Your continued use of our products after changes take effect constitutes acceptance of the revised Terms. If you do not agree with the revised Terms, you must stop using our products.

21. Contact Us

If you have questions about these Terms, contact us at:

• Legal inquiries: legal@makedoingeasier.com
• General inquiries: robert@makedoingeasier.com

© 2026 The Innovia Group. All rights reserved.